The Student Success Coach/Advisor, GEAR UP (College Bound) position provides students with the tools and resources to be prepared for and succeed in post-secondary education. The Student Success Coach/Advisor delivers universal, seamless, and personalized support. The position maintains a meaningful relationship of sustained, shared responsibility with the students and active engagement in programs directed toward post-secondary readiness and student success.

• Manage and monitor a caseload of GEAR UP students providing consistent, accurate, and timely information about the program.
• Support students in developing an educational plan and strategies to improve student success.
• Mentor students in skills needed to be successful in college; prepare and present workshops on a variety of student success-related topics; develop and maintain positive working relationships with faculty and staff to enhance communication, interventions, and student success.
• Develop rapport with middle and high school students and their families, area school staff and faculty, and agency and college personnel.
• Advise students, in the area of, but not limited to, college preparedness, financial aid, career resources, and graduation.
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• Engage in case management practices to include the development of student success plans, conduct student outreach and appointment scheduling using available college communication systems to maintain connections, document student visits, maintain appropriate files to include statements of services and specifics on students’ cases, and engage in student case conferences as requested.
• Collaborate with school administrators regarding student success, support, and program completion.
• Provide career and college planning services.
• Maintain a workable knowledge of institutional, state, and federal financial aid available to students, and the rules and regulations governing them, and integrate financial aid advisement services.
• Stay abreast of, recommend, and adopt exemplary practices to promote student success including participating in workshops, conferences, and other venues that address GEAR UP program operational priorities.
• Engage in applicable assessment practices, including caseload-specific student performance outcomes reporting, documentation of advising-career-transfer service provision, related student participation, and perception of services.
• Other duties and responsibilities as assigned.

Minimum Qualifications: 

Education: 

• Bachelor’s Degree required. Master’s Degree preferred.

Experience: 

• Three years of experience working directly with students fostering student learning, support, and success as well as a clear understanding of the socioeconomic and academic needs of first-generation, modest-income students and families.

Knowledge/Skills/Abilities: 

• and the ability to instruct and motivate students.
• Ability to develop positive mentoring relationships with a diverse student population.
• Must be computer literate with ability to utilize Microsoft Office at an intermediate level and the ability to learn and utilize specific higher education programs and systems. Strong analytical, written and oral communication, interpersonal and organizational skills as well as leadership and management skills.
• Demonstrated problem solving and conflict resolution skills.
• Knowledge of FERPA regulations is required.
• Ability to travel locally and to work in multiple locations.

Preferred Qualifications & Special Considerations: 

Knowledge of Monmouth County and its communities.

Working conditions are generally favorable. Individual must be able to work a flexible schedule. The nature of the position will require work days and hours outside of the normal college schedule to reflect the needs of our students. Occasional travel required.