The Associate performs functional and clerical support for GEAR UP for Success program. The position provides student/customer services, database support, and other program supports.

• Meet and greet office walk-ins, answer telephone, schedule appointments, respond to requests and resolve problems where possible and /or refer as appropriate.
• Greets and provides information and assistance to students, visitors, and staff.
•  

• Input, update, and maintain program data and documents, including student academic records and student, family, and program service participation in an online database as required by grant programs.
• Review information and records on a regular basis. Correct information and/or notify supervisor of any discrepancy.
• Extract information from the database. Prepare regular and special reports as assigned.
• Be knowledgeable in FERPA guidelines and other appropriate policies and regulations related to student privacy and/or rights.

• Schedule and coordinate all appointments, meetings. Maintain calendar for the program.
• Schedule travel and accommodation requirements for the program, utilizing and adhering to all college policies.
• Organize and maintain filing system and records for the program.
• Assist in preparing accounting and budget reports.
• Perform support functions such as scanning, the preparation of routine letters, e-mails, requisitioning office supplies.
• Coordinate with other departmental units in maintaining program and program services such as inventory, supplies, maintenance, repairs, mail, publicity, community outreach, etc.
• Assist with website, social media, and marketing content as assigned.
• Provide training and/or assistance to other support staff as requested.
• Perform other related duties as directed.

• Provide functional and clerical support for meetings, events, weekday and Saturday campus activities, field trips, college tours, etc.
• Responsible for reserving rooms, media equipment, processing food orders, working with the other departments for furniture set-ups.

Minimum Qualifications: 

• Associate’s Degree or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.

• Two years’ experience with budgeting/accounting, preferably in a higher education environment.

• Ability to work in multi-project, fast-paced environment and meet concurrent deadlines.
• Ability to work collaboratively and to address problems through team work.
• Strong communication, interpersonal, and organizational skills.
• Must be computer literate with ability to utilize Microsoft Office at an intermediate level and the ability to learn and utilize specific higher education programs and systems
• Ability to learn and apply office practices, procedures, policies, and regulations that are essential to the position.
• Ability to provide website maintenance is preferred.
• Fluency in a second language (Spanish) is preferred.
• Must have ability to travel locally.

Preferred Qualifications & Special Considerations: 

Knowledge of Monmouth County and its communities.

Working conditions are generally favorable. Occasional overtime may be required. Occasional evening and weekend work and local travel maybe required.