Education:
- High School graduation; or an equivalent.
Experience:
- Related experience is desirable.
Knowledge/Skills/Abilities:
- Excellent customer service skills.
- Good organizational and interpersonal skills.
- Computer literacy skills at an intermediate level with the demonstrated ability to utilize and apply Microsoft Office Outlook, Word, Excel, and PowerPoint as well as specialized software programs and computer applications.
- Ability to pass 'test administrator' exams and maintain certifications as necessary.
- Ability to learn and apply office practices, procedures, policies, and regulations that are essential to the position.