This position coordinates training programs by collaborating with administrators, managing course information, and ensuring successful session delivery. Responsibilities include maintaining records, preparing certificates, managing instructor contracts, and communicating course details. The role also oversees purchases, updates program files, and distributes surveys. Additionally, this position engages with local businesses to promote training programs, builds relationships, conducts needs assessments, organizes events, and develops customized training solutions. Acting as the primary contact for employers, the role gathers feedback and performs other duties as assigned.

Program Coordination

• Collaborate with Administrators on training schedules. Input course and section information in Colleague in preparation for course implementation and registration.
• Monitor program activities to ensure timely and successful delivery of training sessions. Track follow-up participant data.
• Maintain detailed records of program outcomes and participant progress. Prepare certificates of completion.
• Prepare, distribute, and track instructor contracts based on section input.
• Communicate with instructors regarding course implementation details, registration updates, and course materials.
• Input e-requisitions and prepare invoice vouchers for purchases and payments. Order textbooks and supplies based on section data. Follow College purchasing policy.
• Maintain and update program files, class rosters, and grant-required documentation.
• Send out surveys and evaluations as needed.

Outreach & Employer Relations

• Proactively reach out to local businesses and industries to promote the benefits of incumbent worker training programs.
• Build and maintain relationships with employers, training providers, and community organizations.
• Conduct needs assessments with employers to identify training priorities and skill gaps.
• Organize and participate in networking events, workshops, and industry forums to engage potential employer partners.
• Develop customized proposals and presentations that highlight how training programs can address specific employer needs.
• Collaborate with employers to design training solutions that align with their operational goals and workforce development strategies.
• Act as the primary point of contact for employers, addressing inquiries and ensuring satisfaction with program outcomes.
• Gather feedback from employers to refine and improve training offerings.

Other duties as assigned.

Education & Experience:

• Bachelor’s degree in a related field or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
• 2 years’ experience.

Knowledge/Skills/Abilities:

• Strong organization and interpersonal networking skills with experience in building business and community relationships.
• Strong grammar and writing abilities also required.
• Computer literacy skills at an intermediate level with the demonstrated ability to utilize and apply Microsoft Office Outlook, Word, Excel, and PowerPoint as well as specialized software programs and computer applications.
• Must be able to travel locally.

Preferred Qualifications & Special Considerations: 

• Knowledge of Monmouth County and its communities.